Stop, Look, & Listen by Chuck Wall

Author:Chuck Wall [WALL, CHUCK]
Language: eng
Format: epub
ISBN: 9781937134792
Publisher: Bibliomotion, Inc.
Published: 2013-04-18T00:00:00+00:00

Chapter 9

Slammed

Michael Long had been vice president of sales at Goliath for almost a year. At first, after he’d been personally recruited by Bob from one of Goliath’s top competitors, he was excited about the new responsibility. He knew that he faced a difficult job given the rapid decline in Goliath’s fortunes, but he felt he was up to the task.

But Goliath wasn’t what Bob had promised.

Michael was troubled that, for much of the past few months, he couldn’t walk down the hall and see his boss. Bob was always behind closed doors. It seemed that more walls, both literally and figuratively, were being erected at Goliath. This wasn’t a positive development for the company or for Michael’s career.

That morning before seven he had left an urgent message for Bob. A return call didn’t come for more than twelve hours.

When Bob called back late on Friday, Michael was not in a good mood. He also knew that after the call was finished, Bob wouldn’t be either. Goliath’s fifth-largest customer, Wingspan Electronics, their largest distributor in Europe, had told him that morning that they were cancelling their contract, citing an obscure nonperformance clause. Wingspan had been a Goliath customer for more than ten years. Michael was shocked when Wingspan executives told him that price was not the issue. A lack of service and support was.

Wingspan represented almost 4 percent of the company’s current business, and this was another body blow that Bob was not expecting.

The weekend ahead was going to be one of soul-searching for Bob.

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